Service

We don’t leave you on your own. Enquiries, warranty, manuals, returns — all in one place.

Submit a service request

Service overview

Four ways to a quick answer

Choose the right service path. If your matter doesn’t fit, call us directly.

Repair, spare part, technical question — send us your matter. Reply within one working day.

Bought a new winch? Register the warranty card online and secure lifetime spare-parts availability.

PDF downloads for all KGD models — current and historical. Sorted by type and year of manufacture.

Reparaturannahme im Werk Vorchdorf. Online-Voranmeldung und Ablauf, Schritt für Schritt erklärt.

None of these fit your case?

We get back to you within 24 hours — with a concrete answer, not a ticket.

Get in touch